Cookies Policy

Last Updated: January 2026

What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience by remembering your preferences and analyzing how you interact with our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as form submissions and cookie consent preferences. These cookies do not store personally identifiable information.

• cookieConsent: Stores your cookie acceptance choice (expires after 1 year)
• sessionID: Maintains your session state (expires when browser closes)

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve site performance and user experience.

• _ga: Google Analytics identifier (expires after 2 years)
• _gid: Google Analytics session identifier (expires after 24 hours)

Functionality Cookies

These cookies remember your preferences and choices to provide enhanced features.

• selectedService: Stores your service selection for form auto-fill (expires after 30 days)
• language: Remembers your language preference (expires after 1 year)

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties may include:

• Google Analytics for website traffic analysis
• Social media platforms if you interact with embedded content

How We Use Cookies

We use cookies to:

• Remember your cookie consent preferences
• Analyze website traffic and user behavior patterns
• Improve website functionality and performance
• Pre-fill form fields based on previous selections
• Understand which services and content are most valuable to visitors

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies completely
• Delete all cookies when closing your browser

Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or decline non-essential cookies. Your choice is stored and respected during future visits.

Opt-Out Tools

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly. Specifically:

• Your cookie preferences won't be remembered
• Form selections won't be saved between pages
• We won't be able to analyze site usage to improve experience

Essential cookies required for basic functionality cannot be disabled without preventing access to the site.

Cookie Lifespan

Cookies set by our website have varying lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (ranging from 24 hours to 2 years)

Updates to This Policy

We may update this Cookies Policy to reflect changes in technology, legislation, or our practices. Check this page periodically for updates. The "Last Updated" date at the top indicates when changes were last made.

Contact Information

For questions about our use of cookies, contact us at:

Email: [email protected]
Address: Level 4, 285 Collins Street, Melbourne VIC 3000, Australia